Job Title: Account Manager / Traffic Manager
Location: Bradford area
Salary: Competitive salary

Start Date: asap

About The Delta Group

The Delta Group is a major visual communications group, specialising in the design, print and fulfilment of promotional marketing materials. Our aim is to innovate, progress and evolve our clients’ marketing campaigns to give stand-out in a crowded market. We’re owner-managed and independent, leading small teams of influential thinkers, meaning that we have the agility of a small business but the resources of a large one. Our belief is that in a changing industry, we must be a company that can change with it.

Role Overview

We are looking for an experienced Account Manager / Traffic Manager to join our Creative team full time. This is a fast-paced role that requires exceptional organisational skills and the ability to manage high volumes of artwork briefs across multiple projects and client contacts.

The successful candidate will be responsible for tracking, scheduling, and overseeing artwork production within the on-site studio team. You will act as the key point of contact between client contacts and the internal studio, ensuring that briefs are managed efficiently, queries are resolved promptly, and deadlines are met.

Key responsibilities

• Managing Artwork Briefs – Receiving, reviewing, and processing high volumes of simple artwork briefs, ensuring all necessary details are captured.
• Scheduling & Workflow Management – Allocating and scheduling artwork requests into the studio team, balancing workloads and priorities.
• Tracking & Progress Monitoring – Keeping a close eye on all active jobs, ensuring they are on track and escalating issues where needed.
• Client Communication – Acting as the main liaison between multiple client contacts and internal teams, managing queries and providing updates.
• Problem-Solving – Quickly identifying and resolving any issues or bottlenecks that arise during the artwork production process.
• Quality & Deadline Management – Ensuring that all artwork is delivered on time and meets client expectations.

Skills, Knowledge and Experience

• Experience in account management or project management within a creative, print, or artwork production environment.
• Ability to manage high volumes of artwork briefs and work effectively under pressure.
• Strong organisational and time-management skills, with a keen eye for detail.
• Excellent communication and stakeholder management skills, with experience liaising between clients and internal creative teams.
• Knowledge of artwork production workflows, briefing processes, and scheduling tools is a plus.
• A proactive problem solver who thrives in a fast-paced, deadline-driven environment.

The Delta Group is an equal opportunities employer and welcome all applications from suitably qualified candidates regardless of disability, race, gender, age, religion/belief, sexual orientation or any other characteristic protected by law.